www.oldbuickparts.com

72 GS Riviera

New Member
Hi, I'm writing overseas. Does anybody know is www.oldbuickparts.com still in business? I ordered and paid via Paypal parts of several hundred $$ january 26th but haven't heard then since. Only automatic reply that my order was received. I have sent then emails and contacted Via their web sitä but no answer. Has anybody called then by phone lately and do they answer?

Best Regards, Markku
 

shoprat

Active Member
I don't know why you are not able to get a response from the emails you are sending them unless for some reason they are going into the cars "junk mail". The outfit has been around for a long time, and I would expect they would be fine. I would not expect to receive an overseas order in less than 6 weeks in normal times. I am in Canada, and it has historically taken that long, Right now, even though some shipping, like from Summit is doing pretty well, some items are still taking 6 or 8 weeks.
Right now with "Covid" interruptions??? some things seem to be delayed more often, like pistons for some motors which were readily available a year ago!
When you log into your account on their site, does it give any updates on the order, maybe show as shipped?
 

72 GS Riviera

New Member
I understand not getting delivery overseas fast. I have ordered a lot and (also from them) I know, shipping takes weeks starting from the date tracking number is issued. The point was, that the they were not answering emails or message sent via their net site "Contact us" functionality. Also when logging my account says my order is "pending" - as it has been past 3 weeks. Anyhow, yesterday, when I wrote on their public Facebook page, their operations manager sent me a messenger message, saying that they are themselves waiting parts. That was a relief. Now I know something is happening.
 

luckyd

Active Member
I also live in Canada. Ordered disc brake conversion kit from Wilwood. Order took 8 weeks
to get.
 

tjbian

Active Member
If you paid by PayPal you are able to contact the seller through PayPal. Click "Report a Problem" on the transaction as selected from your history.
 
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